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Dealership FAQs | Alpharetta GA
Frequently Asked Questions at Angela Krause Ford in Alpharetta, GA
Looking for a dealership you can trust to offer quality vehicles at competitive prices and exceptional automotive service and repairs? We invite you to visit Angela Krause Ford today. Our dealership aims to provide an exceptional experience for all of our customers, and when you choose us, you can enjoy a host of benefits called the Angela Krause Ford Buyer's Advantage. If you're new to our dealership, we know you may have a lot of questions. Check out our most frequently asked questions below to see if we've got the answer you're looking for. If you have further questions, don't hesitate to reach out to a member of our team!
Sales FAQs
What are some of the benefits of buying a new Ford?
If you want a vehicle with a clean history and the latest technology, safety features and upgrades, then buying a new Ford might be the right choice for you. You can also place a custom order and get the exact model, color and features you want. Plus, your new Ford will come with a New Vehicle Limited Warranty for your peace of mind.
What are some of the benefits of buying a used car?
If you're on a tight budget, a used car is a great option since it will be more affordable than a new car and has already experienced its initial depreciation. Plus, when you shop used, you'll have a much wider selection of brands, model years and body styles to choose from. If you're looking for a used car that offers more peace of mind, check out our selection of Ford Blue Advantage™ vehicles, which have been thoroughly inspected and come with warranty coverage and 24/7 roadside assistance.
What are some of the benefits of driving a new hybrid or all-electric vehicle?
If you want to make a smaller impact on the environment and spend less time and money at the gas station, then a hybrid vehicle is a great option. Want to say goodbye to gas stations forever? Then upgrade to an all-electric vehicle like the Ford F-150 Lightning or Ford Mustang Mach-E. If you choose an all-electric vehicle, you will no longer have to deal with oil changes and other engine maintenance requirements. Plus, did you know that some plug-in hybrid and all-electric vehicles qualify for federal and state tax incentives? You can find out if yours is eligible at the Alternative Fuels Data Center's website .
Finance FAQs
What is your financing process like?
Here at Angela Krause Ford, we strive to simplify the financing process for all of our customers. Once you've found the vehicle you want to buy or lease, one of our finance experts will sit down with you to review your options and develop a plan that is tailored to your individual financial situation. It's our goal to make the process as stress-free as possible! To get started, you can fill out our online credit application today. You can also get an estimate of what your monthly payments might look like.
What if my credit score isn't great?
Even if your credit score needs some improvement, we're confident that we can help you! We've worked with many customers with less-than-ideal credit scores over the years and will do our best to get you behind the wheel of a vehicle you love at the most affordable rate possible. Don't hesitate to contact us if you have any questions!
How do I know that I’m getting a good deal?
You can expect to see fair and competitive prices when you shop at Angela Krause Ford, and we want you to leave our dealership 100% satisfied with your purchase. We recommend that you do some research before visiting us; the Kelley Blue Book® website is a great resource you can use. Each month, we offer specials on select new and used vehicles, so we recommend checking out the models we're currently highlighting to see how much you could save on your next purchase. If you have a vehicle you'd like to trade in, you can get an estimate of its value here.
Service & Parts FAQs
Why should I bring my car to a dealership for service?
No one knows your vehicle better than those who are trained to work on that specific brand. Here at Angela Krause Ford, we know Ford models inside and out. Our technicians are highly trained and knowledgeable, and you can trust them to give your vehicle the attention it needs. We're dedicated to excellence and will complete the service your vehicle requires in a timely and thorough manner. We also use quality Ford parts for replacements to ensure optimal performance. Plus, if your Ford model's warranty is still valid and repairs are needed that fall under warranty coverage, only an authorized Ford dealer can honor that warranty.
How often should I have my vehicle’s oil changed?
This will depend on your vehicle and the kind of driving that you do. Every 3,000 miles used to be the common rule for when to change your oil, but over time, that interval has increased and can now be anywhere from 7,500 miles to 10,000 miles and beyond. Consult your owner's manual to find the recommended interval for your vehicle, and if you're still unsure, feel free to reach out to one of our service technicians for advice. We're happy to help with any of your service needs!
When should I replace my car's tires?
You can check to see if your vehicle's tires need replacing with a simple test. Take a penny and place it in one of the grooves of your tire with Lincoln's head facing down. If the top of Lincoln's head is visible, your tread is low and it's time for new tires. Or, you can bring your vehicle to us and we'll be happy to take a look. You can trust our tire experts to help you choose the right set of tires for your vehicle.
If you have any other questions for us, don't hesitate to give us a call, contact us online or stop by our dealership at 1575 Mansell Road, Alpharetta, GA 30009 to speak to a member of our team in person. We look forward to serving our customers from Sandy Springs, Cumming, Gwinnett and Duluth.